At Lapland Travel, we find it most important to offer our guests as much security as we can.
With our cancellation insurance, you can alter your date of departure up until 30 days before the trip, for free.
We'll make sure our Rangers follow up the required measures on site to make your trip as safe as possible.
Because Lapland Travel is a member of the UFTAA, you are protected against any kind of insolvency.
After a strict period in which traveling to Finland was forbidden for almost every European country, the Finnish government decided to make the access-criteria more flexible. If the contamination in the country of departure is lower than 25 per 100.000 citizens, you can travel freely.
If the numbers are higher than 25 per 100.000, you will need to present a negative covid19-test, conducted less than 72 hours before departure.
4 weeks before departure, we will send you an update about the situation and another, definitive one, 1 week before your journey commences.
Received a positive test result?
We will then offer you the change to postpone your journey to a later period or season (without costs). You will receive a voucher with the paid amount as credit. If you took the cancellation insurance, you will receive back your money.
Anyone who books a trip between 1st August 2020 and 1st November 2020 can choose our flexible cancellation insurance.*
With this insurance, you can cancel your entire trip until 30 days before departure. No reason required. Cancel later than 30 days before the start? You can still get a 100 % cash back if you can present a valid reason (read all about it here.
Flexible covid-19 policy
Although we assume the virus will not affect our trips in winter, you never know.
*Already made a booking with the superflex cancellation insurance? Contact us before 15th September 2020 if you want to upgrade it for only €50 per person.
In these volatile times, it's not simple to create clear rules and keep them, but the following situation are always 100 % covered:
If I cancel my trip
If my trip gets cancelled
What's not covered?
If you cancel your trip less than 30 days before departure when it takes place as it should, following reasons won't be accepted as valid: