Our booking process is easy; you can start your booking anytime and customize your trip according to your preferences.

Want to book based on the accommodation and date that best meets your requirements? Then head to our pricing page, use the filter, and click 'Book now' on your desired accommodation.

Need a detailed guide on the booking process? Through this link, you'll find a step-by-step explanation to easily make your reservation.

Yes, for 79 euros per person you can add a rental package with thermal clothing. This includes thermal boots for the entire week, so you won’t need to bring snow boots. Additionally, you will receive a thermal overall/jacket and pants that you can wear over your own winter or ski clothing.

Important: Make sure to bring your own winter or ski clothing as well. Check out our packing list for an overview of everything you need to bring.

The rented clothing can be used for the entire week.

You can find all the info about the clothing on this page.

The best time is between December and the end of March, depending on how 'extreme' you want your Lapland experience to be.

• December – January: Shorter days (10:00 – 15:00), magical snowy landscapes, average temperature -25°C.
• February – March: Longer days (9:00 – 16:00/17:00), milder temperatures around -10°C, treetops become visible.

To see the Northern Lights, the best time is between December – March, but it's still a natural phenomenon and not guaranteed.

Our travel program offers 7 day trips, each from Saturday to Saturday, with start dates from December 19th 2026 to March 13th 2027. We do not offer customized trips.

Rovaniemi

• Breakfast (with the option for half board) in Reindeer Lodges and Santa Claus Village chalets.
• Aurora Island: half board with breakfast and dinner included.
• No half board? Choose from plenty of restaurants in the center or cook for yourself in your accommodation.
• Supermarkets and shops offer plenty of options for grocery shopping.

In Lapland, you can expect a range of adventurous and unforgettable activities. Here are the activities that are included in your basic package:

• Husky ride: Take an adventurous ride through the snowy wilderness, pulled by a team of enthusiastic huskies.
• Snowmobile tour: Explore the vast snowy landscapes on a powerful snowmobile as you ride past frozen lakes and through dense forests.
• Snowshoe hike: Enjoy a peaceful walk through the snow-covered forests and hills while exploring the beautiful natural surroundings on snowshoes.
• Northern Lights expedition: Go on a quest to see the enchanting Northern Lights, also known as Aurora Borealis, and admire the dancing curtains of light illuminating the sky with your guide.

In addition to these activities, you can also choose optional activities to make your trip even more special.

When booking a trip with us, most costs are included, but keep in mind some possible extra expenses:

• Optional activities – Extra activities, such as a visit to the Ice Hotel, ice fishing, a reindeer farm, etc., can be added for an extra fee.
• Food and drinks – Depending on the accommodation (see description), meals are included, but drinks and snacks during lunch are often not. Personal expenses, like souvenirs, also fall under this.
• Thermal clothing & equipment – If you don't book thermal clothing, it won't be provided as standard during your trip. Make sure to bring enough warm clothing.
• Travel and cancellation insurance – We recommend getting travel insurance if you haven't already. Cancellation insurance can also be helpful to avoid unexpected costs.
• Tips – Not mandatory, but a token of appreciation for guides and staff is always appreciated.

• Your UK passport must be valid for the duration of your stay.
• Finland is part of the Schengen Area, so no extra visas are required for short tourist stays (up to 90 days within a 180-day period) for UK citizens.

During the trip, you'll mostly spend time with your own travel companions. Only the activities take place in groups of a maximum of 12 people, with the standard activities always happening in the same group and the optional activities often in different groups.

Additionally, we organize a few communal dinners or joint outings, but you get to choose how you spend your free time. Typically, the trip is booked by families and couples, but we also occasionally have solo travelers joining our trips.

Yes, you can simulate your full booking via this quote tool. If you want to finalize your trip, you can do so through this page. Just fill in the search bar on the left, choose your desired accommodation, and click on book now.

You can add optional activities up to 45 days before departure for a guaranteed spot and the best price. You don't have to decide this during registration, but it's recommended to book them in advance.

Keep in mind that cancellations after 45 days before departure may not be eligible for a refund, as we will have already reserved and paid for a spot for you with our partners at that time.

The schedule includes activities such as husky safari, snowshoe hiking, snowmobile trail, and northern lights expedition, with one activity per day.

Optional activities will be scheduled around standard activities.

Two weeks before departure, you will receive the final schedule. We aim for a schedule that best meets your wishes.

Depending on your personal preference, you can add as many activities as you want, but we generally recommend booking 3 to 4 activities, otherwise it can get really busy. It's up to you how active you want your trip to be.

Note: once you book activities, we reserve a spot for you with our partners and pay for it. For this reason, it's not possible to cancel.

For the activities, you'll be grouped into teams of up to 8 or 12 people. For the standard activities, this group will remain the same throughout the week. We form these groups based on age and type of travel companions (couples, families, friends...) to ensure everyone feels comfortable.

We will try to let the optional activities take place in the same group whenever possible, but this can't be guaranteed. You might meet some new people along the way!

Yes. To drive a snowmobile, you must be at least 18 years old and have a Category B driving licence (car). If you don't meet one of the requirements, you can only join as a passenger.

You will be picked up at your accommodation by our vans, which will take you to the activity. Well before each activity, you will receive a message from our Lapland Travel guides, so you can be sure to be ready on time.

Skiing is booked independently on site. Each ski area has different rates, but you can expect to pay around €50 for a day lift pass and about €60 for equipment rental.

You can find all the info about skiing on the destination pages!

We only recommend this if you're staying in Rovaniemi.

Staying in Luosto? Then we do not recommend visiting the Santa Claus Village. It's located more than 2 hours away, so you'll need a rental car. With at least 4 hours of travel time, you'll miss almost all the daylight (only about ~5 hours in winter).

A visit to the Santa Claus Village is definitely easy and worth it if you’re in Rovaniemi!

No, meals are not typically included during the activities. However, we do provide a small snack and a drink for most excursions. Want to bring along some extra food or drinks? Absolutely! For certain activities, like a hike, it’s recommended to bring your own lunch. Our guide will give you daily tips on what’s best to pack.

If you'd like, you can extend the snowmobile tour or add an extra husky tour on another day (depending on availability), but you'll need to book that on-site yourself.

Below you'll find an overview of when you can expect which communications about your trip:

• Travel reminder – 100 days before departure
  • Important information about your flight, luggage, arrival, and transfer
  • The packing list.
• Your online flight tickets – 15 days before departure.
• Activity schedule – 14 days before departure.
• Travelbase app invitation – 5 days after your booking.
• Join the WhatsApp group – 3 days before departure.

You will receive your flight tickets two weeks before departure. Online check-in is usually available 24 hours before departure. During check-in, you can add extra luggage and select your seat.

You will receive your activity schedule two weeks before departure. We carefully put together your programme to ensure you have a varied itinerary that also aligns with the availability of our partners. Making adjustments on your own is not possible.

Would you like to add an extra activity after receiving your schedule? If so, please send us an email as soon as possible, and we'll see if there's still availability. Please note: this is not guaranteed.

Want to cancel an activity? Keep in mind that a refund is not always possible and depends on the terms of our partners.

Here's an example of an activity schedule.

3 days before departure, you will receive an invitation to a WhatsApp group. Every day, our English-speaking guides will share the schedule for the next day, including pickup times, locations, and recommendations for clothing and necessities for each activity.

Shortly after your booking, you'll receive an invitation to download our Travelbase App. In it, you'll find the following:

• Practical info: Flight info, packing list, Northern Lights tips, check-in and check-out details, and insights about Sami culture, animals, and plants.
• Extra points of interest: Restaurants, attractions, and activities on an interactive map.
• Lots of useful information about your stay, assistance with issues, and our best tips.

You'll have an English-speaking guide who will send you all the important info via WhatsApp, such as the daily schedule, tips, and what to bring.

Most activities are led by our local guides in English.

When you register, a 30% deposit of the total amount is required. You'll have 24 hours to pay your deposit to secure your spot.

After that, you have until 45 days before departure to pay the remaining amount. So, this doesn't have to be paid right away.

Once you've completed your booking, you'll land on a payment page where you can pay the deposit to confirm your booking. You can do this with a VISA or Mastercard, via iDeal or Sofort, via Bancontact, or by bank transfer.

To pay the remaining amount (no later than 45 days before departure), go to your personal booking page. There, click on manage trip, and scroll down to the payment section. Open this section, and then click on pay remaining amount. Select your preferred payment method. You can also pay the remaining amount with a VISA or Mastercard, via iDEal or Sofort, or via Bancontact or bank transfer.

You can cancel your entire trip with this insurance up to the day of departure. Feel free to read the full cancellation conditions.

What is covered by the cancellation insurance if you cancel?

A. The entire group cancels

• If you cancel at least 80 days before departure, you will receive 100% of the paid amount back (excluding the cost of the cancellation insurance).
• If you cancel less than 80 days before departure, you will still receive 100% of the paid amount back (excluding the costs for the cancellation insurance and flight tickets) if you can provide a valid reason for cancellation (see valid cancellation reasons on the last page), provided you cancel at least one day before departure.
• If you cancel less than 80 days before departure and cannot provide a valid reason (see valid cancellation reasons on the last page)? Then you will still receive 60% of the paid amount back, excluding the costs of the cancellation insurance and flight tickets, provided you cancel at least one day before departure and the full trip amount has already been paid.

B. One of the travel companions cancels

You made a booking for two or more people, and one (or more) traveller(s) cancels? The costs for the booked accommodation will still apply, as the remaining traveller(s) will still use it. The remaining travellers will therefore take on the costs for the accommodation of the canceling traveller(s).

What is not covered by this insurance?

• Any reason not included in the valid reasons in the cancellation conditions.
• Cancellations during the trip. This is covered by your travel assistance insurance.

Come here to find out all about our cancellation conditions, both with and without cancellation insurance.

Note: the choice for cancellation insurance cannot be changed. So it's important to add this option during your booking.

No, the main booker always pays the full amount of the trip for all team members.

The Superflex booking conditions are temporarily offered when bookings open. Since we understand that plans can change and we want to be as flexible as possible, thanks to the Superflex booking conditions, you can cancel or change your trip for free until 1 September 2026 to another date (subject to availability).

If you book before June 12, you can select these Superflex booking conditions during your booking. After June 12, these conditions will no longer be available.

You can pay a small additional fee on-site (€20 - €30) to minimize your liability in case of an accident.

If you already have travel insurance, it's not necessary. However, it's a good idea to check with your own insurer about what is covered. Then you can decide for yourself whether you need to take out additional travel insurance with us. You can find more information about the travel insurance we offer here.

We are a Belgian organization and fall under the company Travelbase. Travelbase is a member of the United Federation of Travel Agents Associations (UFTAA) through its membership with the Flemish Association of Travel Agencies (VVR). As a traveler, you are 100% protected against financial insolvency through MS Amlin Insurance.